Already a member of a course?
These bits might help you!
COURSE ACCESS INFORMATION
Check your spam/junk folder in case the password-reset email is hiding in there!
How do I make my next payment?
It's automagical. All you need to do is make sure there are sufficient funds available :)
Updating your payment info (Stripe)
Here's a link to the customer portal where you can download receipts with all our VAT and business info on, manage your card payments, update your payment method, and pay any overdue subscriptions...
https://billing.stripe.com/p/
Just pop in the email you use to log into your Good Ship Illustration account, and Stripe will send you a one-time code to log in.
Note: This link will only work if you paid using Stripe, not Paypal.
Here's a nice tutorial on how to update your billing details: https://help.kajabi.com/hc/en-us/articles/360038895373-How-Your-Members-Can-Update-Their-Credit-Card-Information.
**If you do not update your payment details, your access to the course will be stopped. 😭**
Did you want to ask a course question? We have a really detailed frequently-asked-questions section for each of our courses!
Find Your Creative Voice: Fly Your Freak Flag FAQ
(scroll aaaall the way to the bottom of this page)
The Picture Book Course FAQ
(at the *very* bottom of this page)
Thanks so much for reading the frequently asked questions before emailing us. There's a good chance we've already answered your question!